Product Overview

JumpCloud

JumpCloud is an open directory platform that consolidates identity, device, and access management into a single tool. It combines SSO, MFA, cloud LDAP, RADIUS, and cross-platform device management (Windows, macOS, Linux) in one dashboard. The platform is especially popular with SMBs and mid-market IT teams who want to replace Active Directory, Okta, and an MDM tool with one product.

Last updated

Founded
2012
Pricing
Free for 10 users/devices; SSO $13/user/mo; Platform $19/user/mo
Verify with vendor
Deployment
Cloud
Identity & Access Management
SOC 2 Type 2ISO 27001HIPAAGDPR

Key Features

+Cloud directory (replaces or federates with AD)
+Single sign-on to 1,000+ SaaS apps
+Multi-factor authentication (push, TOTP, WebAuthn)
+Cross-platform device management (Mac, Windows, Linux)
+RADIUS for network authentication
+Cloud LDAP for legacy apps
+Patch management and policy enforcement
+Conditional access based on device trust
+Password manager for team credentials
+Zero trust network access module

Pros & Cons

Pros

  • +Consolidates identity, device, and network auth in one tool
  • +Free for up to 10 users with most features enabled
  • +Much cheaper than buying Okta plus a separate MDM
  • +Cross-platform device management is genuinely solid

Cons

  • –Integration catalog is smaller than Okta's
  • –Admin UI feels crowded as more features ship
  • –Some features (MDM, patching) are less mature than dedicated tools
  • –Mobile device management lags the leaders (Kandji, Jamf)

Best For

SMBs and mid-market teams wanting IAM plus MDM without buying both

Community & Practitioner Evidence

Community Sources

💬 Reddit Discussions
  • →
    JumpCloud on r/sysadmin[Reddit]
  • →
    JumpCloud on r/msp[Reddit]

User Reviews

No reviews yet. Be the first to share your experience!

As a Product Hub

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As an Alternative (5 comparisons)

Duo Security vs JumpCloud

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ForgeRock vs JumpCloud

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OneLogin vs JumpCloud

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Okta Workforce Identity vs JumpCloud

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Microsoft Entra ID vs JumpCloud

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Sources & References

  1. JumpCloud (Official Site)[Vendor]
  2. JumpCloud Reviews on G2[User Reviews]
  3. JumpCloud Reviews on TrustRadius[User Reviews]
  4. JumpCloud Reviews on PeerSpot[User Reviews]
  5. JumpCloud on r/sysadmin[Community Discussion]
  6. JumpCloud on r/msp[Community Discussion]
  7. Gartner Magic Quadrant for Access Management 2024[Analyst Report]
  8. Forrester Wave: Identity-As-A-Service (IDaaS), Q4 2024[Analyst Report]
  9. KuppingerCole Leadership Compass: Access Management 2024[Analyst Report]
  10. NIST SP 800-63: Digital Identity Guidelines[Government Standard]
  11. FIDO Alliance: Passwordless Authentication Standards[Industry Standard]
  12. Gartner Peer Insights: Access Management[Peer Reviews]

Related Comparisons & Categories

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Duo Security vs JumpCloud

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Comparison

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Comparison

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Comparison

Okta Workforce Identity vs JumpCloud

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Comparison

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